Privacy policy

Overview

This privacy policy explains how personal information is collected, used, and protected when you visit this website or contact the practice. By using this site, you agree to the handling of your information as described here.

Information collected

Personal information may be collected when you:

  • Submit the contact form

  • Subscribe to updates

  • Download resources

  • Browse the website

The information collected may include:

  • Your name

  • Your contact details

  • Your enquiry or message

  • Your stated preferences

  • Non-identifying information gathered through analytics tools (such as IP address, device type, and browsing behaviour)

This website does not collect sensitive health information online. Please do not submit medical or clinical details through the contact form.

How your information is used

Personal information may be used to:

  • Respond to your enquiry

  • Provide information about services

  • Send newsletters or updates you have chosen to receive

  • Improve the website

  • Meet obligations under Australian law, where applicable

You may unsubscribe from email updates at any time.

Cookies and website analytics

This site uses cookies and analytics tools to understand how visitors use the website and improve its performance. Cookies may collect non-identifying information such as:

  • Browser type

  • Pages visited

  • Time spent on each page

  • General location (IP-based)

You can adjust your browser settings to refuse cookies if you prefer.

Storage and cross-border disclosure

This website is hosted on SquareSpace, which stores information on secure servers that may be located outside Australia. By using the site, you consent to this overseas storage.

Sharing your information

Your information is not sold or shared for marketing purposes. It may be disclosed to:

  • Service providers who support website hosting, analytics, and email delivery

  • Organisations required by law or regulation

Service providers access personal information only for the purposes necessary to perform their functions.

Security

Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, or disclosure. No online system is entirely risk-free, but appropriate safeguards are in place.

Access and correction

You may request access to the personal information held about you or ask for corrections. To make a request, please use the contact form on this website.

External links

This site contains links to third-party websites. Their privacy practices may differ, and you are encouraged to review their policies.

Changes to this policy

This policy may be updated from time to time. The most recent version will always be available on this page.

Contact

If you have questions about this policy or how your information is handled, please contact the practice through the website’s contact form.